DruShield will repair the bug and submit the fix to the development team, the development team will decide whether to commit the fix or not. In case the development team decides not to commit the fix, client should maintain the fix in next upgrade considering it as a custom module.
Also, use of different version of module may be required if it is determined that the problem can be fixed in an alternate version. In such cases, DruShield may recommend workarounds or permanent solutions using alternate modules or methods for achieving the required fixes.
We only support security patches or Severity 1 and 2 issue on modules to ensure site is protected and running. All other bugs are handled through a separate development contract.